Placing an order with Draper's of Manchester is simple:

1. Browse our collection and select
   the product you want.
2. Choose the correct size, colour, or variant, then click “Add to Cart”.
3. Once you’re ready, click “Checkout” and enter your shipping and payment information.
4. Confirm your order, and you’ll receive a confirmation email with your order details.

We accept the following secure payment methods:

• Credit/Debit Cards: Visa,
  Mastercard, Maestro, AMEX, Union Pay
• PayPal

 All payments are processed securely with SSL encryption to protect your information.

Orders are processed within 1-3 working days, and delivery typically takes 8-12 working days. However, during busy periods, such as seasonal holidays or due to global events, delivery times may vary.

Yes, we are proud to offer free shipping on all orders with no minimum spend required.

Yes, once your order has been dispatched, you’ll receive an email with tracking details. You can also check the status of your delivery by visiting our Order Tracking Page

As our products are shipped from overseas, customs duties or import taxes may apply. These charges are determined by your local customs authority and are the responsibility of the customer.

If you are not satisfied with your purchase, you may return it within 30 days of receipt, provided the following conditions are met:

1. The product is returned in its
   original condition with all parts, components, and packaging.
2. Hygiene-related products are
   thoroughly cleaned before return.
3. The item has not been damaged or misused.

 Please note:

1. Return shipping costs are the
   responsibility of the customer.
2. Returns are processed within 7 working days of receipt. If approved, your refund will be issued within 14 days.

Visit our full detailed Returns Page

To start a return, email us at info@drapersofmanchester.co.uk with the following information:

1. Order number
2. Reason for the return
3. Photos of the product if it’s
   damaged or defective
4. Your full name and address

 We will review your request and provide the return address. Do not send returns to the sender’s address unless directed by our team.

If your order has not yet been dispatched, please contact us
immediately at info@drapersofmanchester.co.uk. Once the order is in transit, cancellation is no longer possible, but you can return the item once it arrives.

Our products are sourced from trusted suppliers and shipped directly from Asia to ensure fair pricing and high quality.

Yes, all items sold by Draper's of Manchester are genuine and meet our strict quality standards. We strive to provide excellent value without compromising on quality.

We use SSL encryption to protect your personal data during all transactions. We adhere to the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, ensuring that your information is handled responsibly and securely.

We only share your information when necessary to fulfil your order (e.g., with delivery companies or payment providers). Your data is never sold or shared for marketing purposes without your consent.

We’re here to help! If you have any questions, concerns, or
feedback, please contact us via: Email: info@drapersofmanchester.co.uk Our team aims to respond within 24-48 hours.